Health and safety measures regarding COVID-19
The safety of our visitors and staff is our top priority. The Ghibli Museum, Mitaka will continue to operate with the utmost care to prevent the spread of COVID-19 infection. We apologize for any inconvenience this may cause, and ask for your understanding and cooperation with the following preventive measures.
Request to Visitors
- Visitors with a temperature of 37.5 degrees Celsius or above, or cold-like symptoms, will be asked to refrain from entering the museum.
- Those who feel unwell, or have had contact with anyone confirmed or suspected of having COVID-19 are asked to refrain from coming to the museum.
- Entry to the exhibition rooms and museum shops may be restricted within safe capacity limits. When waiting in line, please cooperate to maintain distance between each other.
- Please bring your own handkerchief as paper towels are not provided in the wash rooms.
Operational Guidelines for Preventing COVID-19 Infection in the Museum
The Cat Bus Room
The number of children entering the room at the same time is limited to a small number. Children over the age of 3 must wear a face mask.
The cat bus is sanitized regulary with alcohol disinfectant. Please direct any concerns to the staff if your child is sensitive to alcohol.