The Museum does not have visitor parking. Visitors are requested to come to the Museum by public transit.
The Museum offers wheelchair-accessible facilities in restrooms on all floors, with four unisex facilities inside the main Museum building, and one facility each for men and women in an adjacent building. Facilities include diaper-changing tables, a nursing room and a toilet for ostomates (B1F).
Wheelchairs are available for loan at the Museum. All facilities in the three-story Museum building, excluding the roof garden, are accessible by wheelchair.
The Museum welcomes service dogs.
Assistive Listening Devices
Hearing assistance earphones are available for loan for the hearing-impaired at the Saturn Theater. Currently only Japanese audio is available.
Other Facilities and Information
Coin lockers are available for small bags and parcels. For larger luggage, please contact our Museum staff for assistance.
There is no elevator or other way to ascend from the second floor to the roof garden, except by the stairs of a narrow circular staircase.
The garden roof may be closed in case of inclement weather.
Please leave baby stroller at the designated area.
Those who are sensitive to light should be aware that the Permanent Exhibition Room includes an exhibit that flashes bright bursts of stroboscopic light.
Credit Cards, Electronic Money
Cash (Japanese Yen only) and the following methods of payment may be used at the Museum Shop "MAMMA AIUTO!", at the Reading Room "TRI HAWKS" and at the Straw Hat Café:
|Credit cards||JCB, Visa, Mastercard, American Express, Diners Club, UnionPay (銀聯)|
|Electronic Money||iD, nanaco, WAON, Edy, Suica (and other Japanese transit contactless cards)|
Please don't take photos or videos inside the Museum.
Please turn off your mobile phones when inside the Museum.
Eating and drinking are not allowed inside the Museum. Food or beverages brought to the Museum may be consumed only on the Cafe's outside deck.
Smoking is strictly prohibited at the Museum.
Pets (except service dogs) are not admitted to the Museum.
Dangerous objects and activities that may cause trouble and nuisance to other guests or interfere with the operation of the Museum are strictly prohibited.
Accidents and injuries occur when items are dropped from high places. Please store personal items inside your bag or in the Museum's lockers (free with refundable deposit).