Urgent 【2.26 release updated】Ticket Refund Method due to Temporary Closure from February 25th to April 28th, 2020
As announced on March 13th, the Ghibli Museum, Mitaka, is closed temporarily from Tuesday, February 25th to Tuesday, April 28th,2020.
A full refund will be offered to those holding February, March and April ticket reservations. Please see the REFUND METHOD below for more details.
Only reserved tickets dated January 22nd ~ April 30th, 2020 are eligible for a refund.
Unused tickets must be presented for refund. Please understand that it may take some time to confirm the purchase and process the refund transaction.
We will only offer a full refund and not a replacement booking as announced previously on January 29th.
Coupons purchased through JTB Group Overseas
Tickets purchased through Sales online by LAWSON TICKET
Tickets purchased at LAWSON Convenience Stores in Japan